SMS Terms & Conditions
Last updated: March 2, 2026
Program Name
GreaseGrid Concierge SMS Program
Program Description
GreaseGrid Concierge sends transactional text messages to coordinate grease trap and interceptor pumping services in the Los Angeles and San Fernando Valley areas. Messages are related to service coordination only and are not marketing or promotional.
Message Types
- Appointment scheduling and confirmation
- Service reminders (72-hour, 24-hour, 2-hour)
- Arrival windows and vendor coordination
- Proof-of-work upload requests
- Job completion confirmation
- Dispute and escalation updates
- Coordination fee payment status
Message Frequency
Message frequency varies. You may receive 1 to 6 messages per service job lifecycle. No recurring marketing messages will be sent.
Message and Data Rates
Message and data rates may apply.
Opt-Out Instructions
You can opt out of SMS messages at any time by replying with any of the following keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT.
After opting out, you will receive a one-time confirmation message and no further SMS messages from GreaseGrid Concierge unless you opt back in.
Help
For help, reply HELP to any message. You can also contact us at support@greasegrid.com or call (833) 756-0407.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Privacy
For information on how we handle your data for SMS communications, see our SMS Privacy Policy.