FOG compliance,
handled.

You can — and many restaurants do. But you handle scheduling, follow-ups, no-show situations, and compliance paperwork yourself. GreaseGrid gets multiple bids so you see competitive pricing, locks in the schedule, sends reminders, and delivers a sealed proof packet. For a flat $49–$79 coordination fee per service you get a coordinator, not another vendor to manage.

Every vendor in our network is SLA-tracked. If they miss your appointment, we re-dispatch immediately at no extra cost and the vendor's score drops. We've built accountability into the system so you don't have to chase anyone.

GreaseGrid Concierge is a scheduling, documentation, and vendor coordination platform for grease trap pumping services. We connect Los Angeles restaurants with licensed, insured service providers and handle all the logistics so you can focus on running your business.

All grease trap pumping and waste hauling is performed by independent, licensed service providers in our vetted vendor network. GreaseGrid does not perform any regulated waste services. We coordinate, schedule, and document — the licensed vendor does the physical work.

Yes. Every vendor in the GreaseGrid network must maintain valid business licenses, waste hauler permits, and liability insurance. We verify credentials before onboarding and monitor compliance on an ongoing basis.

The coordination fee covers vendor matching, automated scheduling, appointment management, compliance documentation, proof packet generation, renewal reminders, customer support, and platform access. The vendor pumping cost is a separate charge quoted directly by the service provider.

Pumping costs vary based on trap/interceptor size, grease volume, access difficulty, and urgency. Typical costs range from $175-$475+ per pump-out. You will receive vendor quotes before confirming service. GreaseGrid never marks this up — the vendor bills you directly.

We currently serve Los Angeles County, with a focus on the City of Los Angeles and the San Fernando Valley, including Van Nuys, Burbank, Glendale, Sherman Oaks, North Hollywood, Encino, and surrounding areas. We are expanding to additional LA County areas.

For routine service, we typically schedule within 2-5 business days. For urgent requests, we aim for 24-48 hours. Emergency same-day service is available through select vendors at premium rates.

GreaseGrid has a formal dispute resolution process. If you are unsatisfied with vendor service, you can file a dispute through your portal. We will investigate, mediate between parties, and work toward a resolution. Vendor SLA scores are tracked to maintain quality.

Portfolio ($49 per service, 4–10 locations) is the lowest coordination fee we offer. It is built for restaurant groups and property managers who run several locations on a regular pumping cadence. Includes everything in Professional plus a dedicated account coordinator, custom reporting, and vendor performance scorecards. No recurring charges — the tier simply locks in the discounted per-service rate across all your locations.

Professional ($59 per service, 1–3 locations) or Portfolio ($49 per service, 4–10 locations) apply the discounted coordination fee to every service you schedule across all your locations. Pay-As-You-Go ($79 per service) covers a single location at the baseline rate. Vendor pumping costs are always quoted and billed per location by the service provider.